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Thank you for choosing to be part of our community at Discovery World Trekking (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info@discoveryworldtrekking.com.
When you visit our website https://www.discoveryworldtrekking.com/ and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our Sites and our services.
This privacy policy applies to all information collected through our website (such as https://www.discoveryworldtrekking.com/), and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the "Services").
Please read this privacy policy carefully, as it will help you make informed decisions about sharing your personal information with us.
Table of Contents
The personal information you disclose to us
In short, we collect personal information that you provide to us, such as your name, address, contact information, passwords, security data, and payment information.
We collect personal information that you voluntarily provide to us when you:
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.
The personal information we collect can include the following:
Personal Information:
First name, maiden name, last name, nickname, ID, passport number, phone numbers, email addresses, and other similar data that you provide while interacting with us.
Credentials:
Passwords, password hints, and similar security information are used for authentication and account access.
Payment Data:
Data necessary to process your payment, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument. All payment data is stored by Himalayan Bank Limited, Kathmandu, Nepal. You may find their privacy policy here: https://himalayanbank.com.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In short, some information, such as IP address and/or browser and device characteristics, is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include:
IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and location
Information about how and when you use our Services and other technical information
This information is primarily needed to maintain the security and operation of our Services, for our internal analytics, and for reporting purposes.
In short, we process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use the information we collect or receive for the following purposes:
1. To send administrative information to you
2. To fulfill and manage your orders
3. To deliver services to you
4. To request feedback
5. To respond to user inquiries and offer support
6. For other business purposes
Where required, we rely on your consent to process information, and you can withdraw consent at any time by contacting us.
In short, we only share information as described below and with appropriate safeguards in place.
We may process or share your data that we hold based on the following legal bases:
Categories of recipients
We require all third parties to respect the security of your personal information and to treat it in accordance with the law.
In short, yes. We use cookies and similar tracking technologies to collect and use personal information about you.
What are cookies?
Cookies are small data files placed on your device that enable us to store your preferences, remember your login information, and provide personalized features.
How do we use cookies?
Managing cookies
You can set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality and features of our Services.
In short, we keep your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
When determining the appropriate retention period, we consider:
In short, we aim to protect your personal information through a system of organizational and technical security measures.
We implement the following safeguards:
Although we strive to protect your personal information, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
In short, we do not knowingly collect information from minors under 16 years of age.
If you are under 16, please do not provide any personal information to us. If we learn we have collected personal data of a minor without verification of parental consent, we will take steps to delete that information as soon as possible. If you believe we might have any information from or about a minor under 16, please contact us at info@discoveryworldtrekking.com.
In short, you have rights under certain data protection laws in relation to your personal information. To exercise your rights, please contact us at info@discoveryworldtrekking.com. We will respond within the timeframes required by applicable law.
Most web browsers and some mobile operating systems and mobile applications include a “Do-Not-Track” (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this time, our website does not alter its data collection and use practices when it receives a DNT signal.
In short, yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by a revised “Effective Date” at the top of this policy, and the new version will be effective as soon as it is accessible. We encourage you to review this policy periodically to stay informed about our information practices.
If you have questions or comments about this policy, you may email us at:
info@discoveryworldtrekking.com
Or by post to:
Discovery World Trekking P.O. Box 1234 Kathmandu, Nepal
We will respond to your inquiry as soon as practicable.
WE ARE ASSOCIATED WITH:
Discovery World Trekking is the trademark name of Discovery World Trekking Pvt. Ltd. Our name, logo, and slogan are registered in Nepal. Our Nepal Tourism Board trekking and travel company license number is 1495.